Refund policy

  • Our Return and Refund Policy was last updated 08 March 2026

Thank you for shopping at anaykaa.in

Please read through our return and refund policies below to ensure a smooth process.

Returning Your Product

  • 360-Degree Video: Before opening the package, please send us a video showing the condition of the product.
  • Pickup: If you choose the reverse pickup option, please ensure the product is unused, unwashed, and all original packing and labels are still attached.
  • Self-Ship: If we are unable to offer pickup in your area, you may ship the item back at your own cost. Please include your order number and return ID in the package.

Return Policy

To qualify for a return, the product must be returned within 7 calendar days of delivery in unused, undamaged condition, with all original labels and packaging. If the product is damaged or the product is used, then there are no returns/refunds available. You must notify us within 24 hours of delivery to initiate the return process by emailing studioanaykaa@gmail.com or call us at 9033528305.

Important note:

    • Products purchased during sales, discounts, or with coupon codes, as well as items from clearance sales, are only exchangeable.

Refund Options

We offer two refund methods for your convenience:

  • E-Wallet Credit:
    • Receive store credit for the amount of your purchase.
    • The store credit can be used anytime on anaykaa.in, and we’ll send you a link to access your wallet via email or WhatsApp.
  • Refunds are processed through bank transfer (No cash refunds).

Note: There will be charges on refunds
          Pre-dispatched 200 (Processing fees)
          Post dispatched 400 (Processing and courier fees)

Return Process

  1. Initiate Return: Once we approve your return request, we’ll arrange a reverse pickup within 2-3 business days.
  2. Product Inspection: Once the item arrives at our warehouse, we will inspect its condition to verify eligibility for a refund.
  3. Refund Issuance: After verification, we will confirm your refund amount via email or WhatsApp, and the refund will be processed within 2-3 business days.

Exchange Policy

If you’d like to exchange an item, simply contact us, and once your request is approved, we will arrange a reverse pickup. After verifying the returned item, we will send you the new product.

Note: Courier charges will be charged as per the courier.

Order Cancellation Policy

You may cancel your order anytime before it is dispatched from our warehouse. If the item has already been delivered, please follow the refund process outlined above.

Note: Products purchased during sales, discounts, or with coupon codes, as well as items from clearance sales, are non-returnable and non-exchangeable.

Thank you for shopping with Anaykaa!